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Total Quality Management

Operational excellence 

Who should sit for Kanban?

Kanban (Japanese: 看板, meaning signboard or billboard) is a lean method to manage and improve human-system work.

 

This approach aims to manage work by balancing demands with available capacity and improving the handling of system-level bottlenecks.

Kanban is useful for you if you work directly with service and operation. For example, rmg, food, pharmaceuticals, other manufacturing, banking, software, supply chain, and other services. 

Lean Six Sigma Green Belt

Operational excellence 

Kanban 

One of the better-known Lean Tools is Kanban. Kanban means ensure signal (card), which is precisely the idea: using a simple tool that everyone understands to ensure that a signal is transmitted. In this case, the call to order raw materials/parts. The kanban indicates that the amount in question needs to be ordered. The card usually also contains the quantity, the order number, the supplier, a bar code, etc.

The Kanban tool is used in everyday practice in many warehouses. On the shelf, a card appears when an article is picked up when a shortage is imminent. A card In everyday life, we see the same principle being used with cigarette rolling papers, with a colored paper indicating there are only ten papers left, signaling the user to go out and buy new cigarette papers.

In the banking world, the same principle used to be applied to checkbooks: 10 cards before the end, there would be a form that people could use to order a new checkbook. Whenever a cash roll is about to run out in supermarkets, it is indicated with a purple bar on the paper.

What will I be able to do after this course?

After finishing this course, you will be able to effectively implement kanban in your day-to-day operational activity, resulting in continual productivity in the industry. 

Course design

The course consists of One theoretical classroom day with various educational working methods like simulations, exercises, and discussions. The procedure involves a portion of self-study in preparation for the exam. After the theoretical classroom days, the delegates can conduct a practical part which consists of (functional) assignments under the guidance of your instructor (Kanban Expert).

Upon completion, the project is assessed by your instructor. Completing the Practical Assignment will enable the delegate to demonstrate practical experience in applying Kanban objectively. 

1

Hours Preparation

3

Theoretical Hours

1

Hours of Homework

1

Hours of Exam Preparation

18

Hours Coaching

Course Outline 

Module -1: Introduction to TQM 

  • Definition and Historical Evaluation of TQM

  • Element of TQM

  • Eight pillars of TQM 

  • Critical Success Factors and Challenges of TQM

Module 2: Models and Frameworks of TQM

  • Early TQM Frameworks 

  • The four Ps and their Cs of TQM- New model for TQM

  • Critical Success Factor of Quality Control Circle (QCC)

Module 3 Tools for Total Quality Management (TQM)

  • History of Failure

  • 7Quality Control Tools 

  • Statistical Process Control and Process Capability (Cp)

  • Failure Mode and Effect Analysis (FMEA)

  • Problem Solving Techniques (Fault Tree, 8D, HazOp)

  • Quality Function Deployment (QFD) 

  • Case Study 

Module 4 Cost of Quality 

  • Productivity and Quality Relationship 

  • Cost of Quality, Conformance, and Prevention 

  • Appraisal and Failure Cost 

  • Case Study

Module 5 Continuous Improvement 

  • Quality Target SEtting 

  • Use of PDCA Cycle 

  • Approches to Quality, KAIZEN, Zero Deffect 

  • Six Sigma 

Module 6 Total Productive Maintenance (TPM)

  • Salient features of TPM 

  • 8 Pillars of TPM 

  • OEE, MTBE, MTTR

  • 12 Steps of TPM Implementation

  • Case Study 

Module 7 Implement the principles and concepts inherent in a Total Quality Management (TQM)​

  • Conceptual Framework to Implement TQM 

  • Cautions in Promoting TQM 

  • An Overview of ISO 90001:2015

  • National and International Quality Awards

  • QCC Project Execution Process 

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Hours of Preparation

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